Customer Service

Medical Records

Phone Number: <095-56-3847> Mon, Tues, Thur, Fri 0800-1600, Wed 0730-1200
Email Address: usn.sigonella.usnmrtc-sigonell.list.medical-records@health.mil

Patient Relations/Advocate

Phone Number: <095-56-3847>  Monday through Friday 0800-1600
Email Address: usn.sigonella.navhospsigonellait.mesg.customer-relations@health.mil
 

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone Number: <095-56-4848> Monday through Friday 0800-1600
Email Address: < usn.sigonella.navhospsigonellait.list.staff-tricare@health.mil >
 

Debt Collection Assistance Officer (DCAO)

Phone Number: <095-56-4788> Monday through Friday 0800-1600
Email Address: <usn.sigonella.navhospsigonellait.list.ubo-collection@health.mil>
 

Interactive Customer Evaluation (ICE)

< https://ice.disa.mil/index.cfm?fa=site&site_id=1108&dep=%2aDoD >