Getting Care

Appointments & Referrals

Book Appointments Online:

Visit OnlineMHS Patient Portal

How To Schedule An Appointment By Phone:

Monday-Friday 0730-1600
Closed on the weekends and all federal holidays
+39 095 56 2273/ 624-2273

**Please call at least 24 hours prior to cancel your appointment***

Appointment Timeframes:

Acute Appointment (ACUTE): Same Day
Procedure (PROC): 28 days or provider designated duration
Future (FTR): 7 days or provider designated duration

How To Do a Prescription Renewal:

Call your Medical Home Port Team  or sent them a message through MHS Patient Portal and provide the name of all medications and dosages, along with your full name, sponsor's last 4 SSN and a good contact number. Once your medication has been renewed by your Medical Home port team provider, a nurse will call and let you know when you can go to pharmacy to have your prescription filled.

How To Communicate with your Provider:

You can access the MHS Patient Portal link to communicate with your Medical Home Port team, or view your most recent lab results.

TriCare Referrals:

+39 095 564087/ 624-4087

Nurse Advice Line

From a stateside phone dial-001-800-874-2273, press option 1
From Italian phone number dial-800-979-721

Nurse Advice Line

Contact Us

Referral Management Center

Phone: +39 095-56-4087
or 624-4087

Appointment Line Number

Phone: +39 095-56-2273 or 624-2273 Mon-Fri: 07:30-1600

**Closed on Weekends and Holidays**
Don't forget to keep your family's information up-to-date in DEERS.