Primary Care
Mission
To schedule an appointment with your PCM, simply call our appointment line or schedule online via www.tricareonline.com.
Should you require care by a specialist, your PCM will place a consult to the specialist.
If we do not have the specialist you need on staff here at Sigonella, your treatment options could include:
- Referral to a network specialist here in Sicily
- Telehealth care via videochat with an American military specialist at another MTF (by our clinic)
- Medevac to Landstuhl or the States
If you need any assistance in coordinating your care or referrals, you can contact our Referral Manager at 095-56-4756.
TRICARE Service Center
Provides assistance with beneficiary coverage, enrollment, PCM changes, PCS and travel processing and information, health benefits, network questions, claims and translation services:
Beneficiary Services: 624-4848 (095-56-4848)
Claims: 624-4838 (095-56-4838)
Translators: 335-578-8081, 335-578-8071 (after hours)
Our team looks forward to working with you!