Patient Resources

Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

Records Requests:

 
-If you require an electronic copy of your medical record, please reach out to your local Medical Treatment Facility (MTF). With the role out of MHS Genesis, all MTFs now have access to electronic medical record information.
 
-To request the transfer of your Service Treatment Record (STR) from a previous MTF to your current MTF, please stop by your local MTF Medical Records office and request a transfer through the Paper Record Tracking (PRT) system. This will notify the previous MTF to mail the STR to your new location.”
 

Naval Hospital Sigonella FAQs

TRICARE FAQs

Military Health System FAQs

Don't forget to keep your family's information up to date in DEERS!